Terms and privacy
Terms of sale
Everything supplied by OligoDirect is for research use only. Not for diagnostic or therapeutic procedures, and not for administration to humans or animals.
Prices on this site are list prices in USD. They exclude shipping, duties and local taxes. The price confirmed on your order is the price that applies to that order, even if the list changes afterwards.
Custom-synthesised products are made to your sequence and cannot be resold, so they are not returnable, with one exception: if a lot misses its stated QC specification we remake it or refund it, whichever you prefer. Sequence-fixed catalogue items can be returned within 30 days in unopened original packaging.
You are responsible for confirming that your sequence and its intended use are lawful where you are. We screen orders against controlled sequence lists and will decline anything we cannot lawfully supply.
Privacy
We collect what is needed to quote, make, ship and invoice: your name, institution, email, delivery address, the sequences you order, and whatever tax identifiers your jurisdiction requires.
We do not sell personal data and it does not go to advertising networks. It is shared with the manufacturing, courier and payment providers who have to see it to fill the order, and with nobody else.
Ask us and we will send you a copy of what we hold, correct it, or delete it. Accounting records and the QC traceability of a shipped lot are kept for the statutory period; those we cannot delete early.
No advertising or cross-site tracking cookies on this site. Request logs are kept for security and capacity planning.