Company

Company overviewAbout OligoDirectWho you are buying fromTerms of salePrivacy

Who you buy from

An American brand, priced and invoiced in USD.

Sold and invoiced by our Hong Kong entity; payment is made to a Hong Kong bank account.

Support

QC, mass spec and COAShipping, lead times and customsStorage, resuspension and handlingSequence confidentialityFree design helpAsk a questionTrack an order

Every order carries

Your price before you commit

MS and COA with every order

Sequences are never retained

Remake or refund on failed QC

Support

Read our reply

Your message reference and the email address you wrote from. No account, no password.

The reference looks like OD-M-1A2B3C and was shown when you sent the message. Orders are tracked separately, on the order page. Lost the reference? Write to support@oligodirect.com from the same address and we will find it.

Help

OligoDirect support

Ask a person

Write a line and a person answers — normally within one business day. No bots, no ticket queue. The reply waits for you here on the site, not in your inbox: come back to any page and this panel will tell you.

Talked to us before? Open that conversation.

Prefer your own mail client? support@oligodirect.com reaches the same people.